Privacy Policy
Read how Zeovid processes account data, payments, AI inputs and outputs, uploaded media, and service-related technical information.
Last updated: May 7, 2026
Introduction
Zeovid is operated by Yongkun Chen in China. This Privacy Policy explains how we collect, use, disclose, store, and otherwise process personal information when you access or use https://zeovid.com and related services. By using Zeovid, you acknowledge that your personal information may be processed as described in this Privacy Policy.
Information We Collect and Why We Use It
Depending on how you use Zeovid, we may collect the following categories of information to provide, secure, maintain, and improve the service:
Account and Authentication Information
We may collect your email address, display name, profile image, account role, login records, session identifiers, verification records, IP address, and browser or device information when you create an account or sign in using email, magic link, or enabled third-party authentication providers.
We use this information to create and manage accounts, authenticate users, secure sessions, prevent abuse, and provide customer support.
AI Tasks, Uploaded Content, and Service Usage
We may collect prompts, uploaded images or media, generation settings, task records, model selections, generated outputs, thumbnail data, task status updates, and support or diagnostic information related to how you use Zeovid's AI features.
We use this information to process AI generation requests, deliver generated content, maintain task history, support troubleshooting, improve reliability, and operate product features such as downloads, favorites, and public or private visibility controls.
Technical, Device, and Security Information
We may collect IP address, user agent, browser and device details, log data, error reports, webhook events, anti-abuse signals, rate-limiting data, and infrastructure events needed to keep the platform secure and reliable.
We use this information to monitor performance, detect fraud or misuse, troubleshoot errors, protect the service, and maintain real-time features and operational stability.
Cookies and Session Technologies
We use cookies and similar technologies for authentication, session management, security, and service functionality. These technologies may store login state, preferences, and security-related information on your device.
We use these technologies to keep you signed in, maintain secure sessions, remember basic preferences, and ensure the proper operation of Zeovid.
Payment, Billing, and Subscription Information
When you purchase subscriptions, credits, or other paid services, we may collect billing email, order information, subscription identifiers, transaction status, payment session metadata, and provider-related records. Payment card details are generally processed by third-party payment providers rather than stored directly by Zeovid.
We use this information to process payments, manage subscriptions, deliver purchased services, handle billing records, prevent fraud, and respond to payment or refund-related support requests.
Storage, Security, Retention, and International Transfers
We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. We retain personal information for as long as reasonably necessary to provide the service, maintain business records, resolve disputes, enforce agreements, and comply with applicable law. In general, account information is retained while your account is active and for a reasonable period thereafter; payment and subscription records may be retained for up to 7 years or longer if required by law; uploaded and generated content may be retained until deleted, until account closure, or as needed for backup, security, fraud prevention, or system recovery; and security logs are retained for a limited period reasonably necessary for abuse prevention and operations. Zeovid is available globally, and your information may be processed in countries other than your own, including where our service providers operate.
How We Share Information
We may share personal information where reasonably necessary to operate Zeovid and provide the requested services. This may include the following circumstances:
- With authentication, payment, AI processing, storage, email, hosting, database, cache, and infrastructure providers that help us operate Zeovid, including providers such as enabled OAuth services, Creem, Stripe, Replicate, Cloudflare R2, ZeptoMail, PostgreSQL providers, Redis providers, and hosting or deployment vendors.
- With professional advisers, regulators, law enforcement, courts, or other authorities when required to comply with law, respond to lawful requests, enforce our terms, or protect our rights, users, or the public.
- In connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, subject to appropriate confidentiality and legal protections.
Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we may post the updated version on the service, update the date above, or use other appropriate means to provide notice. Your continued use of Zeovid after the updated policy becomes effective means the updated policy will apply to your continued use, to the extent permitted by law.
Contact and Operator Information
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, including requests to exercise applicable privacy rights, please contact us using the details below:
Operator: Yongkun Chen | Location: China | Website: https://zeovid.com
Email: [email protected]
Consent
By accessing or using Zeovid, you acknowledge this Privacy Policy. Depending on your jurisdiction, you may also have rights to access, correct, delete, restrict, object to, or request portability of certain personal information, and to withdraw consent where processing is based on consent.